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For more information about NMEDA or our mobility vehicles, please contact us
Our program is designed to raise the standards of quality and performance in mobility equipment and conversions, ensuring the safety and comfort of those driving or riding in wheelchair accessible vehicles.
To maintain a consistent and elevated standard of quality, all NMEDA Canada dealers must be QAP-accredited. This accreditation not only benefits customers purchasing mobility vehicles, but also informs the public and the community of our members’ commitment to safety and quality.
Each year, NMEDA Canada dealers undergo a third party audit to ensure they adhere to the QAP Rules & Guidelines. NMEDA Canada dealers must:
Documented processes, tools, training…the works.
Required minimums for Liability, Garage Keepers & more.
Manufacturer-certified technicians & NMEDA approved programs.
Complete records of all modifications, retained for minimum 7 years.
Independent audit, at dealer’s expense, verifying compliance.
24/7 emergency assistance, at home or on the road.
Friendly, accommodating facility, ADA compliant.
Calibration required for specialized tools & equipment.
Servicing Dealer Agreement required, plus mandatory warranties.
All modifications labeled, reported & traceable by number.
All modifications inspected by someone other than the installer.
Locations accredited only for appropriate modification competencies.
Documented customer training on proper usage of products.
Free, dealer-binding mediation resolution of customer complaints.